Small Business Website Guides: First 3 Free Checklists

If you’ve ever thought, “I know my website needs improving, but I don’t know where to start”, you’re not alone. Most small business owners are trying to juggle everything at once: delivering work, replying to enquiries, posting on social, and somehow keeping a website running in the background. That’s exactly why we’ve created a new Guides section on Phoenix Web Services. These small business website guides are designed to be:

  • Practical – clear actions, not theory
  • Scannable – easy to dip into when you’ve got 10 minutes
  • Low-fluff – focused on what actually moves the needle
  • UK-friendly – written with UK small businesses in mind

Quick links: start here

Here are the first three guides now live (or ready to add as you publish them):

(If your page slugs differ, just swap the links above.)


Who these guides are for

These checklists are built for you if you are:

  • A UK small business owner who needs more consistent enquiries
  • Running a WordPress website and want it to be clearer, faster, and easier to use
  • Planning a redesign and want to avoid losing rankings or traffic
  • Trying to improve local visibility on Google (without falling into spam tactics)
  • Short on time and want “do this next” instructions

They’re also helpful if you’re comparing options, for example:

  • DIY improvements vs hiring support
  • Wix vs WordPress considerations (especially around control and SEO)
  • Quick wins now vs longer-term strategy

Guide 1: Website Redesign Checklist (UK)

Best for: anyone redesigning a website in the next 1–6 months.

A redesign can be one of the best moves you make, but it can also be the moment things quietly break: search visibility drops, forms stop working, key pages disappear, and enquiries slow down.

This checklist is built to help you redesign with confidence, without losing what’s already working.

What it covers

  • Planning your goals and measuring what matters
  • Auditing your current pages so you don’t delete the good stuff
  • Creating a redirect map so Google and visitors don’t hit dead ends
  • Building service pages that actually convert
  • Launch day checks (forms, mobile, tracking, indexing)

Read it here


Guide 2: Local SEO Checklist (Google Business Profile and website)

Best for: UK businesses who rely on local customers, local service areas, or local search.

Local SEO is not just “add your town name to a few pages”. It’s a set of trust signals across your Google Business Profile, your website, and your reputation.

This checklist is designed to help you show up more often for searches like:

  • “[service] near me”
  • “[service] in Ely / Cambridge / Cambridgeshire”
  • “best [service] [town]”

What it covers

  • Google Business Profile essentials (categories, services, photos, posts, reviews)
  • Website basics that support local rankings (clear service pages, consistent details)
  • Reviews, trust-building, and the mistakes that hold listings back
  • Practical steps you can run through monthly

Find out more here


Guide 3: WordPress Speed Checklist (Quick Wins First)

Best for: anyone thinking “my site feels slow”, “mobile is clunky”, or “PageSpeed is scaring me”.

Speed matters because it affects real people. If your site takes too long to load:

  • visitors leave before they read your services
  • fewer people fill in forms
  • your site feels less trustworthy

This guide prioritises quick wins first, so you’re not stuck in the weeds.

What it covers

  • What to test and which pages to measure
  • Image optimisation (the most common speed issue)
  • Plugin bloat and hidden performance drains
  • Caching basics and common mistakes
  • The “speed killers” that catch small business sites out

Speed up your website here


How to use the small business website guides section

If you’re not sure which guide to start with, use this simple route:

If you’re rebuilding or rebranding

Start with: Website Redesign Checklist

If you’re not getting found locally

Start with: Local SEO Checklist

If your site feels sluggish or mobile is painful

Start with: WordPress Speed Checklist

Then:

  • pick one checklist
  • work through the first 5–10 items
  • take action
  • return later when you’ve got another 15 minutes

Small improvements stack up faster than you think.


Want help implementing any of this?

These guides are designed to be genuinely useful on their own, but if you’d rather hand it over (or you want a second set of eyes), these two pages are a good next step:


What’s coming next in Guides

Over time, I’ll be adding more practical resources, including:

  • service page templates (what to include, what to avoid)
  • simple SEO copy frameworks for small business sites
  • content planning for local businesses
  • conversion-focused homepage structure

If there’s a small business website guides you’d love next, send us the question you keep Googling and we’ll add it to the list.

Author

  • AskPhoenix - The Digital Marketing Bird sunset colour drawn phoenix with wings spread Logo

    Who is AskPhoenix

    AskPhoenix is the Digital News Bird at Phoenix Web Services, sharing clear, practical insights to help small businesses thrive online. With over 25 years’ experience in internet marketing, this fiery bird keeps a close eye on the latest SEO, web design and digital trends, turning complex updates into simple, actionable news.

    You will find AskPhoenix regularly reporting on what really matters in digital marketing, both here on the Phoenix Web Services website and across your favourite social media channels.

    View all posts News Editor
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